Not specified; not specified; benefits include bir...
Strong customer service experience
Excellent time management skills
Ability to work in fast pace environment
The role provides proactive support to third-party introducers and customers for all Novated Managed Accounts within agreed SLAs
Job Summary
The role provides proactive support to third-party introducers and customers for all Novated Managed Accounts within agreed SLAs.
Responsibilities include processing payout letters, residual invoices, account cessations, re-novations, and managing arrears reporting.
The company offers extensive employee benefits including birthday leave, health and wellbeing leave, and a recruitment referral program.
Matching Summary
The role provides proactive support to third-party introducers and customers for all Novated Managed Accounts within agreed SLAs.
Salary
Not specified; Not specified; Benefits include birthday leave, health leave, volunteering day, equipment reimbursement, referral bonus up to $5,000, employee car rates, parental leave, diversity flex leave
Skills & Requirements
Must-have
Strong customer service experience
Excellent time management skills
Ability to work in fast pace environment
Managing multiple competing priorities
Clear communication with stakeholders
Nice-to-have
Experience in startup environment
Background in Financial Services
Auto Finance industry knowledge
Building customer rapport
Tertiary qualification in Business or Commerce
Key Requirements
Tertiary qualified in Business, Commerce or Finance (desired)