Base: starting at $14.25 ph; bonus/equity: not spe...
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High school diploma or ged required
Strong telephone-based selling skills
Ability to remain composed under pressure
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Sparklight is seeking a Customer Care and Sales Advisor I to provide empathetic customer support while driving sales through effective communication and problem-solving skills. The role emphasizes trust-building relationships with customers and requires handling inquiries related to billing, service scheduling, and product changes.
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Job Summary
This role blends service and sales skills to build trust by listening empathetically and responding clearly to customer needs.
Employees receive excellent benefits including health insurance from day one, a 401(k) with 100% company match, and tuition reimbursement up to $5,250.
The position focuses on resolving issues, retaining customers considering disconnecting, and matching their needs with the right products and services.
Matching Summary
Match Score: 75
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Sparklight is seeking a Customer Care and Sales Advisor I to provide empathetic customer support while driving sales through effective communication and problem-solving skills. The role emphasizes trust-building relationships with customers and requires handling inquiries related to billing, service scheduling, and product changes.
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Salary
Base: Starting at $14.25 per hour; Bonus/Equity: Not specified; Benefits: Medical, dental, vision, life insurance, PTO, 401(k) match, tuition reimbursement
Skills & Requirements
Must-have
High School Diploma or GED required
Strong telephone-based selling skills
Ability to remain composed under pressure
Nice-to-have
Empathetic listening and communication style
Experience with cable products and services
Collaborative team environment participation
Key Requirements
High School Diploma or GED
Pass background, drug screening, and reference check