Global Service Transition & Global Test Lead

Strada

3-5 years implementation services experience
2-4 years hr payroll service delivery background
Leading multi-participant customer workshops
This role ensures new or changed services are successfully transitioned into operational readiness across all regions and countries

Job Summary

  • This role ensures new or changed services are successfully transitioned into operational readiness across all regions and countries.
  • The position blends service transition planning, governance, global process design, and end-to-end testing leadership to meet quality standards.
  • Strada offers a competitive total rewards package including health coverage, wellbeing programs, paid leave, and learning opportunities.

Matching Summary

This role ensures new or changed services are successfully transitioned into operational readiness across all regions and countries.

Skills & Requirements

Must-have

  • 3-5 years implementation services experience
  • 2-4 years HR Payroll service delivery background
  • Leading multi-participant customer workshops
  • Defining global test strategies and acceptance criteria
  • Managing service transition risks and timelines

Nice-to-have

  • Previous Local Service Transition Consultant experience
  • Smartsheet experience and AI technology familiarity
  • Additional language skills beyond English
  • Experience with international workforce management
  • Strong analytical and organizational skills

Key Requirements

  • 3-5 years in implementation services
  • 2-4 years in HR and Payroll operations
  • Current work authorization without visa sponsorship

Work Rights

Must have current and future work authorization in the applying country

Tailored Resume

Cover Letter