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Old Dominion is seeking a part-time Transportation Services Agent to provide exceptional customer service, primarily via phone and email. Ideal candidates should have customer service experience, preferably in the transportation sector, and possess strong communication and organizational skills.
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Job Summary
The Transportation Services Agent provides exceptional customer service to both internal and external customers via phone and email.
This role requires an in-depth understanding of company services and the ability to effectively communicate concerns within the department.
As a Full Time member of our Family, you and your family are eligible to receive great Health Benefits including a Zero premium medical plan for employee only coverage.
Matching Summary
Match Score: 75
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Old Dominion is seeking a part-time Transportation Services Agent to provide exceptional customer service, primarily via phone and email. Ideal candidates should have customer service experience, preferably in the transportation sector, and possess strong communication and organizational skills.
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Skills & Requirements
Must-have
Exceptional customer service
High volume email and calls
Freight industry terminology
Service standards
Prompt and professional communication
Nice-to-have
Family spirit
Innovative solutions
Exceed expectations
Dynamic team environment
Key Requirements
High school diploma or equivalent
Customer service experience
Proficiency in Windows, Outlook, and Microsoft Word
Strong understanding of freight operations
Excellent verbal and written communication skills
Ability to work effectively in a fast-paced, high-volume email environment