Mortgage Servicing

Citigroup

Chennai, Tamil Nadu, India
**
2-4 years relevant experience
Microsoft office proficiency
Mortgage servicing processes
** Citigroup is seeking an Ops Support Specialist to join their Mortgage Servicing team in Chennai, India, for an on-site position. The role involves providing operational support including account maintenance and customer service within the mortgage servicing processes. **

Job Summary

  • The Ops Support Specialist 5 is an entry-level position responsible for providing operations support services including record maintenance and mortgage account auditing.
  • This role serves as a liaison between operations staff, relationship managers, custodians, and clients while resolving complex customer inquiries.
  • Employees will drive compliance with applicable laws and regulations while safeguarding Citigroup's reputation and assets through sound ethical judgment.

Matching Summary

Match Score: 75

** Citigroup is seeking an Ops Support Specialist to join their Mortgage Servicing team in Chennai, India, for an on-site position. The role involves providing operational support including account maintenance and customer service within the mortgage servicing processes. **

Skills & Requirements

Must-have

  • 2-4 years relevant experience
  • Microsoft Office proficiency
  • Mortgage servicing processes
  • Problem solving capabilities
  • Analytical skills and attention to detail

Nice-to-have

  • Clear written and verbal communication
  • Ability to work unsupervised
  • Process improvement project assistance
  • Risk assessment awareness
  • Ethical judgment in business practices

Key Requirements

  • Graduate degree required
  • 2-4 years of relevant experience
  • Shift availability 4:30 PM to 3:30 AM

Work Rights

Not specified

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