The Support and Operations team is responsible for delivering exceptional ticketing service to clients through effective management of client requirements and maintaining strong client relationships
Job Summary
The Support and Operations team is responsible for delivering exceptional ticketing service to clients through effective management of client requirements and maintaining strong client relationships.
The Client Manager will oversee a specific client base, develop and maintain excellent client relationships, and ensure contractual obligations are met.
The role involves working closely with internal departments and clients to develop and implement ticketing strategies, marketing initiatives, and provide post-event analysis to maximize ticket sales.
Matching Summary
The Support and Operations team is responsible for delivering exceptional ticketing service to clients through effective management of client requirements and maintaining strong client relationships.
Skills & Requirements
Must-have
Client relationship management
Ticketing systems knowledge
Develop ticketing strategies
Client service level agreements
Internal department coordination
Develop post event reports
Nice-to-have
Proactive focus
Creative problem solving
Empathy and understanding
Act with integrity
Passionate about live entertainment
Key Requirements
Minimum 3 days a week in office
Must be able to travel to office minimum 3 days a week