The Singapore National Eye Centre is seeking a Senior/Associate Executive for Patient Access to manage patient scheduling, resource allocation, and stakeholder communication in a healthcare setting. The ideal candidate will have experience in resource management and a strong customer-centric mindset, complemented by excellent communication skills
Job Summary
The role ensures smooth patient appointment movement to enable doctors to operate efficiently without disruption.
Candidates will manage service provider resource allocation by implementing timely blocks and modifying calendars for optimal utilization.
The position requires mentoring junior staff and providing structured training to new joiners for successful onboarding.
Matching Summary
Match Score: 85
The Singapore National Eye Centre is seeking a Senior/Associate Executive for Patient Access to manage patient scheduling, resource allocation, and stakeholder communication in a healthcare setting. The ideal candidate will have experience in resource management and a strong customer-centric mindset, complemented by excellent communication skills.
Skills & Requirements
Must-have
Patient scheduling and rescheduling
Resource calendar management
Stakeholder communication skills
MS Office proficiency
Appointment notification coordination
Nice-to-have
Mentoring junior staff
User Acceptance Testing experience
Customer-centric mindset
Project management participation
Proactive problem-solving abilities
Key Requirements
Diploma in any discipline
At least 5 years of relevant work experience
Experience in healthcare environment or resource management