$19.23 to $25.00ph; equity: included as pyrt of fo...
On-site
Manage incoming calls and visitors
Greet and direct participants
Schedule and track daily attendance
Seen Health is seeking a Guest Services Representative to manage administrative tasks and enhance the visitor experience at their Alhambra, CA center. The role requires strong interpersonal skills and experience working with seniors, along with proficiency in office technology
Job Summary
The Guest Services Representative performs a variety of clerical functions pivotal to the efficient management of the center.
This role is primarily responsible for managing incoming calls, greeting and checking in all visitors, as well as providing administrative support and maintaining clear communication and collaboration with the interdisciplinary team (IDT) and center staff.
Seen Health is proud to offer a robust benefits offering for our employees, including Medical, Dental, and Vision benefits, Life Insurance, Parental Leave, PTO, and a 401k Plan.
Matching Summary
Match Score: 85
Seen Health is seeking a Guest Services Representative to manage administrative tasks and enhance the visitor experience at their Alhambra, CA center. The role requires strong interpersonal skills and experience working with seniors, along with proficiency in office technology.
Salary
$19.23 to $25.00/hr; Equity: included as part of founding team package; Benefits: Medical, Dental, Vision, Life Insurance, Disability Benefits, Parental Leave, Lunch, Snacks, Coffee, PTO, 401k Plan, Personal and professional development
Skills & Requirements
Must-have
Manage incoming calls and visitors
Greet and direct participants
Schedule and track daily attendance
Uphold policies and procedures
Provide excellent customer service
Communicate with interdisciplinary team
Nice-to-have
Experience with dementia population
Experience with electronic health records
Experience working with interdisciplinary teams
Key Requirements
High School graduate or equivalent
Minimum of two (2) years of customer-facing administrative experience
Minimum one (1) year experience working with the frail or elderly