Customer Service Health Professional (all Genders)

Haleon

Not specified
Excellent customer service
Collaborative analysis
Cross functional collaboration
Haleon is seeking a Customer Service Health Professional to enhance their customer relationships and ensure efficient order processing within their supply chain. The ideal candidate will possess strong analytical and interpersonal skills, as well as experience in a similar role, to support the company's goal of delivering better everyday health

Job Summary

  • The Customer Service Health Professional is responsible for driving growth with external customers by providing excellent customer service and collaborative analysis.
  • You will work cross functionally with Customers, Supply Chain, Commercial & Accounting teams to ensure every order is successful from receipt to invoice.
  • To measure and report weekly KPI service level performance for Haleon customers, identifying key issues and trends and working as part of wider business teams to continuously improve service performance and maximise on-shelf availability.

Matching Summary

Match Score: 85

Haleon is seeking a Customer Service Health Professional to enhance their customer relationships and ensure efficient order processing within their supply chain. The ideal candidate will possess strong analytical and interpersonal skills, as well as experience in a similar role, to support the company's goal of delivering better everyday health.

Skills & Requirements

Must-have

  • excellent customer service
  • collaborative analysis
  • cross functional collaboration
  • order processing
  • supply chain initiatives
  • KPI service level performance

Nice-to-have

  • purpose-driven world-class consumer company
  • agile performance-focused culture
  • deep human understanding and trusted science
  • bold ambitions and enormous opportunity

Key Requirements

  • bachelors degree
  • experience in Supply Chain or Order to Cash
  • Proficiency in Microsoft office applications
  • strong numerical and analytical skills
  • Excellent interpersonal skills
  • excellent communication skills
  • High attention to detail
  • ability to work to deadlines
  • Good understanding of business environment
  • Strong sales & service focus
  • experience in using SAP

Work Rights

Not specified

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