Chanel is seeking a Store Operations Supervisor for its Watches and Fine Jewelry department in Shanghai, responsible for ensuring an excellent customer experience and compliance within the boutique. The ideal candidate should have significant retail operations experience, preferably in luxury goods, and a detail-oriented approach to managing product and operational standards
Job Summary
Ensure excellent boutique operations and strengthen compliance management through close collaboration with cross-functional teams, ensuring customers receive a premium experience.
Responsible for daily product management, timely and accurate inventory counts, and managing after-sales service operations to ensure customer satisfaction.
Collaborate closely with Chief Manager and Operations Manager to supervise the execution of operational SOPs, ensure compliance, and further optimize operational performance.
Matching Summary
Match Score: 85
Chanel is seeking a Store Operations Supervisor for its Watches and Fine Jewelry department in Shanghai, responsible for ensuring an excellent customer experience and compliance within the boutique. The ideal candidate should have significant retail operations experience, preferably in luxury goods, and a detail-oriented approach to managing product and operational standards.
Skills & Requirements
Must-have
Product management and inventory control
Oversee daily operations and ensure compliance
Customer experience enhancement
Cross-functional team collaboration
Nice-to-have
Systematic and organized work approach
Attention to detail and positive attitude
Proactive problem-solving skills
Key Requirements
Minimum 5 years of retail operations experience
Luxury industry experience preferred
Proficient in Standard Operating Procedures (SOPs)
Excellent observation and problem-solving abilities