Post Office Manager

Shoppers Drug Mart Inc

Montreal, Canada
On-site
Customer service excellence
Loss prevention procedures
Staff training and coaching
Organize and deliver full-service postal counter services to Shoppers Drug Mart/Pharmaprix customers, maximizing revenue and customer satisfaction

Job Summary

  • Organize and deliver full-service postal counter services to Shoppers Drug Mart/Pharmaprix customers, maximizing revenue and customer satisfaction.
  • Lead by example, ensuring postal counter staff embody company values, and conduct interviews to recommend final hires.
  • Ensure exceptional customer service beyond expectations and adherence to all store standards and loss prevention procedures.

Matching Summary

Organize and deliver full-service postal counter services to Shoppers Drug Mart/Pharmaprix customers, maximizing revenue and customer satisfaction.

Skills & Requirements

Must-have

  • Customer service excellence
  • Loss prevention procedures
  • Staff training and coaching

Nice-to-have

  • Demonstrate company values
  • Flexible shift work

Key Requirements

  • Retail and cash handling experience
  • Strong interpersonal skills
  • Effective time management
  • Excellent communication skills
  • Organizational and planning skills
  • Commitment to outstanding customer service

Work Rights

Not specified

Tailored Resume

Cover Letter