The role involves leading a team of Payment Sales Specialists to help merchants activate Mindbody Payments quickly and accurately
Job Summary
The role involves leading a team of Payment Sales Specialists to help merchants activate Mindbody Payments quickly and accurately.
You will own day-to-day operations including workload prioritization, performance coaching, and monitoring onboarding queues to reduce friction.
The position requires partnering with Product, Engineering, Risk, and RevOps teams to improve workflows and data visibility as the organization scales.
Matching Summary
The role involves leading a team of Payment Sales Specialists to help merchants activate Mindbody Payments quickly and accurately.
Skills & Requirements
Must-have
2+ years payments or sales operations experience
1+ years formal people leadership experience
Experience managing queues SLAs and escalations
Strong Salesforce Excel and reporting dashboard skills
Nice-to-have
Experience with Salesloft or Gong tools
Ability to influence cross-functional partners
Sound judgment in reviewing pricing requests
Key Requirements
2+ years in payments sales or merchant onboarding
1+ years formal people leadership or coaching experience
Track record of meeting sales or operational goals