Passenger Service Account Manager - Ground Handling

Alliance Ground International (AGI)

St. Louis, MO, United States
Manage ground operations activities
Ensure contract and regulatory compliance
Develop and implement policies
Alliance Ground International (AGI) is a leading ground handling company with over 12,000 team members supporting over 400K departures across 61 airports

Job Summary

  • Alliance Ground International (AGI) is a leading ground handling company with over 12,000 team members supporting over 400K departures across 61 airports.
  • The Account Manager role involves managing, directing, and coordinating all ground operations activities, ensuring contract compliance, customer satisfaction, and safety.
  • Responsibilities include personnel management, training, policy development, KPI monitoring, and conflict resolution in a fast-paced aviation environment.

Matching Summary

Alliance Ground International (AGI) is a leading ground handling company with over 12,000 team members supporting over 400K departures across 61 airports.

Skills & Requirements

Must-have

  • Manage ground operations activities
  • Ensure contract and regulatory compliance
  • Develop and implement policies
  • Conduct investigations on irregularities
  • Maintain Hazardous Materials Training Program
  • Supervise and train employees

Nice-to-have

  • Customer focused and analytical
  • Team player
  • Drive integrity, fairness, and respect

Key Requirements

  • Associates degree or 3-5 years related experience
  • Valid US driver's license
  • Ability to lift 50-70 lbs
  • Successful completion of airport badging process

Work Rights

Not specified

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