Branch Process Manager

UOB United Overseas Bank Limited

Banking & finance degree
5-7 years banking experience
Fluent english verbal and writing
This role is responsible for establishing and managing branch processes to achieve an optimal balance between effective risk control and superior customer experience

Job Summary

  • This role is responsible for establishing and managing branch processes to achieve an optimal balance between effective risk control and superior customer experience.
  • The incumbent will collaborate with key stakeholders including Product Managers, Branch Managers, and Legal & Compliance Advisors to drive business growth and system enhancements.
  • UOB offers a global network of over 500 branches across 19 countries, providing opportunities to work on innovative FinTech solutions and digital transformations.

Matching Summary

This role is responsible for establishing and managing branch processes to achieve an optimal balance between effective risk control and superior customer experience.

Skills & Requirements

Must-have

  • Banking & Finance Degree
  • 5-7 years banking experience
  • Fluent English verbal and writing
  • Process improvement methodologies
  • System delivery exposure

Nice-to-have

  • Strong analytic skills
  • Strategic problem solving
  • Root cause analysis expertise
  • Customer service organization background
  • Continuous improvement passion

Key Requirements

  • Bachelor's degree in Banking or Finance
  • 5 to 7 years of banking industry experience
  • Experience in Branch Operations preferred
  • Proficiency in Microsoft Excel and PowerPoint

Work Rights

Not specified

Tailored Resume

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