Senior Specialist, Passenger Journey Optimization

Copenhagen Airport

Københavns Lufthavn, Denmark
On-site
Process design and optimization
Data-driven analysis and insights
Stakeholder management
We design and define effective passenger processes for the airport of the future

Job Summary

  • We design and define effective passenger processes for the airport of the future.
  • As a Senior Specialist, you will have a central role in developing and optimizing passenger processes with a focus on efficient operations, short waiting times, and high passenger satisfaction.
  • In Copenhagen Airport A/S, our culture is founded on strong values that shape how we collaborate and develop.

Matching Summary

We design and define effective passenger processes for the airport of the future.

Skills & Requirements

Must-have

  • Process design and optimization
  • Data-driven analysis and insights
  • Stakeholder management
  • Digital solutions for process efficiency

Nice-to-have

  • Complex process challenges
  • Change management expertise
  • Future-oriented airport design

Key Requirements

  • 3-5 years experience in process optimization
  • Higher education or equivalent experience
  • Proficiency in Danish and English (written and spoken)
  • Police background check required

Work Rights

Not specified

Tailored Resume

Cover Letter