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SimCorp AS is seeking a Senior Manager for Global Support to lead their global support organization, focusing on operational excellence and client satisfaction. The role involves managing client escalations, mentoring support leaders, and aligning support operations with business objectives in a collaborative and innovative environment.
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Job Summary
This role leads the global support function to ensure consistent, high-quality delivery across all regions and time zones.
The position requires extensive experience handling complex client escalations while maintaining service levels and KPIs.
SimCorp offers a hybrid work policy requiring two days in the office weekly along with opportunities for professional development.
Matching Summary
Match Score: 75
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SimCorp AS is seeking a Senior Manager for Global Support to lead their global support organization, focusing on operational excellence and client satisfaction. The role involves managing client escalations, mentoring support leaders, and aligning support operations with business objectives in a collaborative and innovative environment.
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