Customer Service Representative

J. E. Ltd

Parramatta, Australia
**
Empathy in customer service
Proficient in microsoft office suite
Ability to manage telephone enquiries
** EML is seeking a Customer Service Representative for a remote position based in Parramatta, Australia. The role involves assisting injured workers through the claims process while providing excellent customer support, with opportunities for professional development and a supportive company culture. **

Job Summary

  • As a Customer Service Representative, you will help make a positive impact on someone’s life every day.
  • Your role will consist of inbound and outbound calls with external stakeholders and claim administration duties.
  • EML provides career opportunities and great employee benefits, including flexibility to work from home.

Matching Summary

Match Score: 75

** EML is seeking a Customer Service Representative for a remote position based in Parramatta, Australia. The role involves assisting injured workers through the claims process while providing excellent customer support, with opportunities for professional development and a supportive company culture. **

Skills & Requirements

Must-have

  • Empathy in customer service
  • Proficient in Microsoft Office Suite
  • Ability to manage telephone enquiries

Nice-to-have

  • Solution focused mindset
  • Great attention to detail
  • Comfortable in a multi-system environment

Key Requirements

  • Excellent communication skills
  • Experience in case management
  • Ability to handle challenges

Work Rights

Not specified

Tailored Resume

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