Customer Service Representative

GENUINE PARTS COMPANY

Columbia, MO, United States
Base: not specified; bonus/equity: not specified; ...
Accurate order fulfillment
Manage incoming customer calls
Negotiate sale and purchase price
The Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls

Job Summary

  • The Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls.
  • The role involves influencing gross profit through negotiating sale and purchase prices, and potentially adjusting non-contract customer pricing.
  • Motion Industries offers an excellent benefits package including healthcare coverage, 401(k), tuition reimbursement, vacation, sick, and holiday pay.

Matching Summary

The Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls.

Salary

Base: Not specified; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Accurate order fulfillment
  • Manage incoming customer calls
  • Negotiate sale and purchase price
  • Source products from inventory
  • Determine cost-effective shipping

Nice-to-have

  • Build customer relationships
  • Drive process improvements
  • Relate to the customer

Key Requirements

  • High school diploma or GED
  • 0-3 years related experience
  • Reliability, organization, attention to detail
  • Strong communication skills
  • Ability to multi-task and time management
  • Moderate computer skills
  • Product knowledge preferred

Work Rights

Not specified

Tailored Resume

Cover Letter