台中_(子)客戶服務人員

CTBC Holding

Taichung, Taiwan
Customer complaint handling
Hotline service for policyholders
Ability to work in shifts
The role involves handling customer complaints and providing hotline services to policyholders

Job Summary

  • The role involves handling customer complaints and providing hotline services to policyholders.
  • You will be responsible for processing online and voice messages and conducting follow-up calls with new and problematic clients.
  • The position requires executing tasks assigned by supervisors and participating in training programs.

Matching Summary

The role involves handling customer complaints and providing hotline services to policyholders.

Skills & Requirements

Must-have

  • Customer complaint handling
  • Hotline service for policyholders
  • Ability to work in shifts

Nice-to-have

  • Training execution and planning
  • Statistical reporting and improvement proposals

Key Requirements

  • Experience in customer service
  • Ability to handle complaints

Work Rights

Not specified

Tailored Resume

Cover Letter