Team Manager, Reporting And Analytics (contract)

407

Woodbridge, Ontario, Canada
Total expected compensation: $65,000-$95,000; bonu...
Not specified
5+ years leadership experience
Sql querying and data manipulation
Aws connect and contact lens expertise
The job posting is for a Team Manager, Reporting and Analytics at 407 ETR in Woodbridge, Ontario. The role involves leading the Analysis & Reporting team, creating actionable insights from customer data, and optimizing reporting processes, requiring strong leadership and analytical skills

Job Summary

  • The role involves leading the Analysis & Reporting team to create actionable insights from customer and contact center data.
  • Candidates must possess advanced skills in SQL, Power BI, and AWS Connect to manage scalable reporting solutions.
  • This position requires a minimum of five years of leadership experience with a focus on performance management and team development.

Matching Summary

Match Score: 85

The job posting is for a Team Manager, Reporting and Analytics at 407 ETR in Woodbridge, Ontario. The role involves leading the Analysis & Reporting team, creating actionable insights from customer data, and optimizing reporting processes, requiring strong leadership and analytical skills.

Salary

Total Expected Compensation: $65,000-$95,000; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • 5+ years leadership experience
  • SQL querying and data manipulation
  • AWS Connect and Contact Lens expertise
  • Power BI and Tableau dashboard creation
  • MS Office Power Automate and VBA skills

Nice-to-have

  • Call center analytics experience preferred
  • Cloud-based data lake knowledge
  • Strong stakeholder collaboration skills
  • Continuous improvement mindset
  • Cross-functional initiative participation

Key Requirements

  • Post-secondary diploma or degree in Business, IT, Data, Finance, Statistics, or related field
  • Minimum 5 years of leadership experience
  • Proficiency in SQL, Power BI, Tableau, and MS Office tools

Work Rights

Not specified

Tailored Resume

Cover Letter