Customer Rep Assoc Ii (seasonal Intermittent)

Maine Department of Transportation / Maine State Ferry Service

Swan Island, ME, US
Base: $23.03 ph (step 7); bonus/equity: not specif...
Onsite
Excellent customer service skills
Cash handling and reporting
Outdoor work in all weather
The Maine State Ferry Service is seeking a Customer Service professional to work at the Swans Island location during the seasonal period from May to November

Job Summary

  • The Maine State Ferry Service is seeking a Customer Service professional to work at the Swans Island location during the seasonal period from May to November.
  • Responsibilities include selling tickets, collecting fares, managing vehicle queues outdoors in all weather, and maintaining terminal cleanliness.
  • The position offers a competitive benefits package including health insurance coverage where the state pays 85%-95% of premiums, 13 paid holidays, and retirement contributions.

Matching Summary

The Maine State Ferry Service is seeking a Customer Service professional to work at the Swans Island location during the seasonal period from May to November.

Salary

Base: $23.03 per hour (Step 7); Bonus/Equity: Not specified; Benefits: 13 paid holidays, 3+ weeks vacation, health/dental coverage, 14.11% retirement contribution

Skills & Requirements

Must-have

  • Excellent customer service skills
  • Cash handling and reporting
  • Outdoor work in all weather
  • Vehicle line queue management
  • Terminal cleaning and maintenance

Nice-to-have

  • Ability to handle exceptions independently
  • Strong communication with public
  • Teamwork and courtesy
  • Flexibility for weekends and holidays

Key Requirements

  • TWIC Card within 30 days of hire
  • Valid Class B Maine Motor Vehicle Operator's License (if required)
  • Experience in office/administrative support with customer service principles
  • Ability to use independent judgment on schedules and priorities

Work Rights

Must be eligible to work in the US (implied by State of Maine hiring)

Tailored Resume

Cover Letter