Case Manager - Recovering Independence

Eml

Melbourne, Victoria, Australia
Not specified; generous discounts from over 350 re...
Fully remote
Previous experience in fast-paced high-pressure environment
Strong pc skills with ability to learn new systems
Excellent communication skills to engage stakeholders
The role involves providing direct support to individuals recovering from long-term work-related injuries who have been on workers compensation for over 130 weeks

Job Summary

  • The role involves providing direct support to individuals recovering from long-term work-related injuries who have been on workers compensation for over 130 weeks.
  • EML fosters a learning culture that invests in employee development and offers a diverse, collaborative team environment.
  • The position includes flexibility to work from home up to 3 days per week after training completion.

Matching Summary

The role involves providing direct support to individuals recovering from long-term work-related injuries who have been on workers compensation for over 130 weeks.

Salary

Not specified; Generous discounts from over 350 retailers; Up to 16 weeks paid parental leave plus super

Skills & Requirements

Must-have

  • Previous experience in fast-paced high-pressure environment
  • Strong PC skills with ability to learn new systems
  • Excellent communication skills to engage stakeholders

Nice-to-have

  • Empathetic and resilient when managing sensitive situations
  • Proactive self-motivated problem solver
  • High attention to detail with strong organizational skills

Key Requirements

  • Experience in customer service, medical reception, or call centre
  • Ability to manage caseload within legislation and compliance guidelines

Work Rights

Not specified

Tailored Resume

Cover Letter