Customer Banking Specialist - Newman (full Time, 12 Month Opportunity)

Cytbjgs

Newman
Assisting customers with everyday banking
Face-to-face and phone-based channels
Using in-branch technology
This role involves assisting customers with everyday banking needs and complaints via telephone or face-to-face interactions in a multi-channel branch environment

Job Summary

  • This role involves assisting customers with everyday banking needs and complaints via telephone or face-to-face interactions in a multi-channel branch environment.
  • Responsibilities include processing applications for personal loans and credit cards, conducting financial health checks, and utilizing in-branch technology.
  • The company offers continuous training and development to support career aspirations and encourages Aboriginal and/or Torres Strait Islander people to apply.

Matching Summary

This role involves assisting customers with everyday banking needs and complaints via telephone or face-to-face interactions in a multi-channel branch environment.

Skills & Requirements

Must-have

  • Assisting customers with everyday banking
  • Face-to-face and phone-based channels
  • Using in-branch technology
  • Processing personal loan applications
  • Capturing customer feedback

Nice-to-have

  • Passion for outstanding customer service
  • Meaningful conversations with customers
  • Collaborative team player
  • Goal-oriented mindset

Key Requirements

  • Full time, 12 month contract
  • Monday - Friday 8:30am - 4:50pm

Work Rights

Not specified

Tailored Resume

Cover Letter