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Applied Materials is seeking a Technical Product Support Engineer to provide technical assistance and support for customers in the semiconductor and display manufacturing sectors. The role involves troubleshooting, documentation, and performance reporting, with a focus on enhancing customer satisfaction through effective communication and problem-solving.
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Job Summary
The role serves as a technical intermediary between customers and the division for diagnosing and repairing cutting-edge semiconductor equipment.
Candidates will provide Alpha and Beta site support for new hardware, software, and process designs in-house or on customer tools.
The position offers a competitive salary range of $92,000 to $126,500 along with comprehensive benefits and stock award opportunities.
Matching Summary
Match Score: 75
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Applied Materials is seeking a Technical Product Support Engineer to provide technical assistance and support for customers in the semiconductor and display manufacturing sectors. The role involves troubleshooting, documentation, and performance reporting, with a focus on enhancing customer satisfaction through effective communication and problem-solving.
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Salary
Base: $92,000.00 - $126,500.00; Bonus/Equity: Eligible for bonus and stock award program; Benefits: Comprehensive benefits package including health and wellbeing programs
Skills & Requirements
Must-have
Technical support for etch and PVD equipment
Fleet performance analysis and reporting
System installation and calibration expertise
ECO review and field communication
MTBF and availability metrics generation
Nice-to-have
Supportive work culture for career growth
Ability to present at customer level
Experience with process data analysis
Collaborative team environment
Willingness to travel 50% of the time
Key Requirements
Conceptual and practical expertise in materials engineering
Knowledge of best practices in semiconductor manufacturing
Ability to solve complex technical problems
Strong interpersonal skills for building consensus