Technical Product Support (tps) Engineer (etch/ Pvd)

Applied Materials

Santa Clara, CA, US
Base: $92,000.00 - $126,500.00; bonus/equity: elig...
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Technical support for etch and pvd equipment
Fleet performance analysis and reporting
System installation and calibration expertise
** Applied Materials is seeking a Technical Product Support Engineer to provide technical assistance and support for customers in the semiconductor and display manufacturing sectors. The role involves troubleshooting, documentation, and performance reporting, with a focus on enhancing customer satisfaction through effective communication and problem-solving. **

Job Summary

  • The role serves as a technical intermediary between customers and the division for diagnosing and repairing cutting-edge semiconductor equipment.
  • Candidates will provide Alpha and Beta site support for new hardware, software, and process designs in-house or on customer tools.
  • The position offers a competitive salary range of $92,000 to $126,500 along with comprehensive benefits and stock award opportunities.

Matching Summary

Match Score: 75

** Applied Materials is seeking a Technical Product Support Engineer to provide technical assistance and support for customers in the semiconductor and display manufacturing sectors. The role involves troubleshooting, documentation, and performance reporting, with a focus on enhancing customer satisfaction through effective communication and problem-solving. **

Salary

Base: $92,000.00 - $126,500.00; Bonus/Equity: Eligible for bonus and stock award program; Benefits: Comprehensive benefits package including health and wellbeing programs

Skills & Requirements

Must-have

  • Technical support for etch and PVD equipment
  • Fleet performance analysis and reporting
  • System installation and calibration expertise
  • ECO review and field communication
  • MTBF and availability metrics generation

Nice-to-have

  • Supportive work culture for career growth
  • Ability to present at customer level
  • Experience with process data analysis
  • Collaborative team environment
  • Willingness to travel 50% of the time

Key Requirements

  • Conceptual and practical expertise in materials engineering
  • Knowledge of best practices in semiconductor manufacturing
  • Ability to solve complex technical problems
  • Strong interpersonal skills for building consensus
  • Eligibility for 50% travel requirement

Work Rights

Not specified

Tailored Resume

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