Directeur Service & Opération H/f Résidentiel Privé Idf
KONE
Île-de-France, France
Management of multi-site service teams
Safety compliance and operational procedures
Financial performance and margin management
The role involves leading a team of Service Supervisors to ensure the profitability and operational excellence of the residential private market segment
Job Summary
The role involves leading a team of Service Supervisors to ensure the profitability and operational excellence of the residential private market segment.
Responsibilities include managing client relationships, ensuring safety compliance through field visits, and driving continuous improvement initiatives.
KONE offers a collaborative culture with strong values, recognized as a Top Employer for its human resources policies and commitment to diversity and inclusion.
Matching Summary
The role involves leading a team of Service Supervisors to ensure the profitability and operational excellence of the residential private market segment.
Skills & Requirements
Must-have
Management of multi-site service teams
Safety compliance and operational procedures
Financial performance and margin management
Client retention and contract profitability
Quality control and productivity indicators
Nice-to-have
Strong analytical and synthesis skills
Excellent interpersonal communication abilities
Experience in matrix organizational environments
Strategic negotiation capabilities with clients
Fluency in English for international context
Key Requirements
Minimum 6 years experience in operations or maintenance management
Technical higher education degree required
Experience in industrial services or maintenance sectors