Patient Service Representative - Urology

Intermountain Health

St George, Utah, US
Base: $17.86 - $23.22 ph; bonus/equity: not specif...
Six months of customer service experience
Basic computer skills and data entry
Professional communication and collaboration
The Patient Service Representative serves as the first connection between Intermountain and patients, focusing on delivering a superior customer experience

Job Summary

  • The Patient Service Representative serves as the first connection between Intermountain and patients, focusing on delivering a superior customer experience.
  • Key responsibilities include scheduling appointments, registering patients, verifying insurance information, and processing payments in the St. George Urological Institute.
  • The role offers a generous benefits package covering wellness programs and requires adherence to strict privacy and confidentiality standards for Protected Health Information.

Matching Summary

The Patient Service Representative serves as the first connection between Intermountain and patients, focusing on delivering a superior customer experience.

Salary

Base: $17.86 - $23.22 per hour; Bonus/Equity: Not specified; Benefits: Comprehensive wellness and benefits package included

Skills & Requirements

Must-have

  • Six months of customer service experience
  • Basic computer skills and data entry
  • Professional communication and collaboration

Nice-to-have

  • Billing and collections experience
  • Electronic medical records (EMR) proficiency
  • Multilingual capabilities

Key Requirements

  • High school diploma or GED preferred
  • Ability to protect patient privacy and PHI
  • Full-time availability during clinic hours

Work Rights

Not specified

Tailored Resume

Cover Letter