Lead Workplace Experience

Jllcareers

Mumbai, MH, India
Operational excellence in reception
Design and implement sops
Supervise, train, and motivate direct reports
JLL empowers you to shape a brighter way by combining world class services, advisory and technology for our clients

Job Summary

  • JLL empowers you to shape a brighter way by combining world class services, advisory and technology for our clients.
  • Ensure operational excellence in reception, meeting/event setup, hospitality, mailroom, and helpdesk services as per contract and brand standards.
  • Partner with The Client at Powai and JLL teams to deliver solutions that boost engagement, productivity, and workplace satisfaction.

Matching Summary

JLL empowers you to shape a brighter way by combining world class services, advisory and technology for our clients.

Skills & Requirements

Must-have

  • operational excellence in reception
  • design and implement SOPs
  • supervise, train, and motivate direct reports
  • collaborate with 3rd party vendors
  • track, analyze, and report on feedback
  • maintain audit-ready documentation

Nice-to-have

  • foster a culture of hospitality
  • stay current with workplace technology
  • drive technology/process adoption

Key Requirements

  • 5+ years experience in management
  • Bachelor's degree
  • Strong people leadership skills
  • Strong organization skills
  • Strong client communication skills
  • Vendor management skills
  • Proficient in MS Office and FM systems

Work Rights

Not specified

Tailored Resume

Cover Letter