Pbx Operator

The Shores Restaurant

Seven Mile Beach, Grand Cayman, KY
Base: ci$6.00; bonus/equity: generous bonuses ment...
Answer calls within three rings
Operate pbx switchboard system
Handle emergency call protocols
The role serves as the primary voice of the hotel, acting as a central communications hub for all guests and internal departments

Job Summary

  • The role serves as the primary voice of the hotel, acting as a central communications hub for all guests and internal departments.
  • Pyramid Global Hospitality offers comprehensive benefits including health insurance, retirement plans, paid time off, and unique perks like on-site wellness programs.
  • Employees are expected to maintain 100% guest satisfaction by resolving inquiries promptly and following established emergency protocols.

Matching Summary

The role serves as the primary voice of the hotel, acting as a central communications hub for all guests and internal departments.

Salary

Base: CI$6.00; Bonus/Equity: Generous bonuses mentioned; Benefits: Comprehensive health insurance, retirement plans, paid time off

Skills & Requirements

Must-have

  • Answer calls within three rings
  • Operate PBX switchboard system
  • Handle emergency call protocols
  • Type minimum 30 WPM
  • Work flexible overnight shifts

Nice-to-have

  • Luxury hotel experience preferred
  • Fluency in Spanish or French
  • Knowledge of Opera Cloud PMS
  • Genuine passion for hospitality
  • Ability to resolve complaints independently

Key Requirements

  • High school diploma required
  • 1-2 years PBX or customer service experience
  • Fluency in English verbal and written
  • Flexible schedule including nights and weekends

Work Rights

Not specified

Tailored Resume

Cover Letter