This role is responsible for handling initial claim reports from policyholders, agents, and third parties while ensuring timely and accurate claim setup
Job Summary
This role is responsible for handling initial claim reports from policyholders, agents, and third parties while ensuring timely and accurate claim setup.
The ideal candidate must be fully bilingual, communicating fluidly in both Spanish and English orally and in writing.
AIG offers a comprehensive Total Rewards Program focused on health, wellbeing, financial security, and professional development.
Matching Summary
This role is responsible for handling initial claim reports from policyholders, agents, and third parties while ensuring timely and accurate claim setup.
Skills & Requirements
Must-have
Fully bilingual Spanish and English
Strong data entry accuracy
Experience in customer service role
Proficiency with MS Outlook Teams Excel Word
Nice-to-have
Basic knowledge of insurance terminology
Empathy and customer service orientation
Problem solving skills for unusual situations
Adaptability to fast-paced environment
Key Requirements
Associates degree or equivalent
Must be able to communicate fluidly in Spanish and English