Field Service Engineer (首都圏)

GE HealthCare UK

Tokyo, Japan
On-site
Customer satisfaction and business growth
Clinical knowledge of equipment
Collaboration with sales team
GE HealthCare is seeking a Field Service Engineer in Tokyo, Japan, who will be responsible for the installation, maintenance, and repair of medical imaging equipment in healthcare facilities. The ideal candidate should have a background in electrical or mechanical fields, customer communication skills, and a commitment to improving operational efficiencies

Job Summary

  • The Field Service Engineer is responsible for all field operations in their designated area, including installation, inspection, repair, maintenance, and billing, striving to maintain and improve customer satisfaction.
  • Field engineers are expected to improve their technical skills, including clinical knowledge of their assigned equipment, and support the effective operation of healthcare services in medical institutions, including commercial proposals, to gain customer trust.
  • They will work together with the sales representative to contribute to market share gain through service and build good relationships with partner distributors as business partners to develop locally rooted businesses.

Matching Summary

Match Score: 85

GE HealthCare is seeking a Field Service Engineer in Tokyo, Japan, who will be responsible for the installation, maintenance, and repair of medical imaging equipment in healthcare facilities. The ideal candidate should have a background in electrical or mechanical fields, customer communication skills, and a commitment to improving operational efficiencies.

Skills & Requirements

Must-have

  • Customer satisfaction and business growth
  • Clinical knowledge of equipment
  • Collaboration with sales team
  • Building relationships with distributors

Nice-to-have

  • Proactive improvement initiatives
  • Effective operation of healthcare services

Key Requirements

  • 1-2 years of field service experience in electrical/mechanical fields (or basic knowledge of electricity/computers/networks for inexperienced individuals)
  • Logical communication skills to explain issues to customers
  • Ability to propose and execute ideas for operational improvement
  • Skill to accurately perform inspections and repairs by reading manuals
  • Ability to accurately escalate and resolve issues at customer sites
  • Ordinary driver's license

Work Rights

Not specified

Tailored Resume

Cover Letter