Indigenous Banking Specialist Part Time

cb513.xyz

Fully remote with one day a fortnight in the office.
Build and maintain positive relationships
Deliver outstanding customer service
Answer banking questions
The Indigenous Banking Specialist position is a part-time, fully remote role focused on providing banking services to Indigenous communities across Australia. The role involves building positive relationships with customers, ensuring access to banking products, and promoting culturally appropriate communication

Job Summary

  • This role will genuinely make a difference to the wellbeing of Indigenous Australians.
  • You’ll build and maintain positive relationships with Indigenous customers and communities, ensuring mob have access to the Bank's wide range of products and services.
  • This puts you at the front line, helping secure financial security and advancement for our people.

Matching Summary

Match Score: 85

The Indigenous Banking Specialist position is a part-time, fully remote role focused on providing banking services to Indigenous communities across Australia. The role involves building positive relationships with customers, ensuring access to banking products, and promoting culturally appropriate communication.

Skills & Requirements

Must-have

  • Build and maintain positive relationships
  • Deliver outstanding customer service
  • Answer banking questions
  • Promote self-service options
  • Identify issues and service gaps
  • Work with stakeholders and government services

Nice-to-have

  • Passionate about building positive relationships
  • Knowledge of Indigenous communities and cultures
  • Engage and persuade different people

Key Requirements

  • Commitment to assisting Aboriginal and Torres Strait Islander groups
  • Culturally appropriate and effective communication
  • Highly developed written and verbal communication skills
  • Demonstrated customer and community engagement skills
  • Ability to work in collaboration with communities
  • Strong customer service experience
  • Excellent attention to detail

Work Rights

Not specified

Tailored Resume

Cover Letter