As a Policy Specialist, you will act as a key point of contact for employers, helping them understand and navigate their WorkSafe insurance policies and premium obligations
Job Summary
As a Policy Specialist, you will act as a key point of contact for employers, helping them understand and navigate their WorkSafe insurance policies and premium obligations.
You will feel a strong sense of purpose knowing your work supports both employers and safer workplaces.
EML provides career opportunities and great employee benefits, including a diverse and collaborative team culture, flexibility to work from home, and comprehensive learning and development opportunities.
Matching Summary
As a Policy Specialist, you will act as a key point of contact for employers, helping them understand and navigate their WorkSafe insurance policies and premium obligations.
Skills & Requirements
Must-have
customer service experience
explain complex information
manage conversations about payments
high attention to detail
prioritise and manage deadlines
work with systems and processes
Nice-to-have
positive impact on lives
strong sense of purpose
foster a learning culture
celebrates diversity and inclusion
Key Requirements
Experience in customer service, contact centre, or debt collection
Workers compensation, insurance, or regulated environment experience highly regarded
Understanding of financial concepts or premium calculations advantageous