Patient Service Representative - Specialty Clinics

Advocate Health

Base: $19.80 - $29.70 ph; bonus/equity: not specif...
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Hipaa compliance knowledge
Insurance verification skills
Electronic health record proficiency
** Advocate Health is seeking a Patient Service Representative for Specialty Clinics, responsible for creating electronic health records, managing patient registrations, and ensuring compliance with healthcare regulations. The role requires excellent customer service skills, attention to detail, and the ability to work in a high-volume environment, with no weekend or holiday shifts. **

Job Summary

  • The role serves as the foundation of the patient medical record by creating initial electronic health records and preventing duplicate files.
  • Employees must verify complete demographic and insurance information while collecting co-pays to ensure timely payment and prevent billing issues.
  • Advocate Health offers a comprehensive suite of benefits including health, dental, vision, retirement plans, and paid time off.

Matching Summary

Match Score: 75

** Advocate Health is seeking a Patient Service Representative for Specialty Clinics, responsible for creating electronic health records, managing patient registrations, and ensuring compliance with healthcare regulations. The role requires excellent customer service skills, attention to detail, and the ability to work in a high-volume environment, with no weekend or holiday shifts. **

Salary

Base: $19.80 - $29.70 per hour; Bonus/Equity: Not specified; Benefits: Comprehensive suite including medical, dental, vision, retirement match, and PTO

Skills & Requirements

Must-have

  • HIPAA compliance knowledge
  • Insurance verification skills
  • Electronic health record proficiency
  • High-volume patient registration
  • Cash handling and payment collection

Nice-to-have

  • Strong customer service recovery skills
  • Ability to work independently under pressure
  • Experience with multiple medical specialties
  • Excellent verbal and written communication
  • Willingness to cross-train across departments

Key Requirements

  • High School Diploma or GED required
  • No prior experience required
  • No specific licensure or certification required

Work Rights

Not specified

Tailored Resume

Cover Letter