Agente De Call Center Para Psp

IQVIA

Col. Nápoles, Mexico
Call center experience
Patient support programs
Digital patient support
IQVIA is seeking professionals to join a significant project with a key business partner

Job Summary

  • IQVIA is seeking professionals to join a significant project with a key business partner.
  • The role involves providing phone and digital support to patients, including clear information on Patient Support Programs.
  • Responsibilities include handling inbound/outbound calls, updating CRM, and resolving patient inquiries with empathy.

Matching Summary

IQVIA is seeking professionals to join a significant project with a key business partner.

Skills & Requirements

Must-have

  • Call center experience
  • Patient support programs
  • Digital patient support
  • CRM system management
  • Microsoft Office proficiency

Nice-to-have

  • Empathy and service orientation
  • Professionalism and clear communication
  • Problem-solving skills

Key Requirements

  • Experience in telephone customer service
  • Experience in patient support programs
  • Excellent verbal and written communication
  • Proficiency in computer tools and management systems

Work Rights

Not specified

Tailored Resume

Cover Letter