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Tencent Music Entertainment Group is seeking a Senior Technical Support Engineer in Bangkok, Thailand, to facilitate the delivery and maintenance of their Private Cloud services. The ideal candidate should have strong technical skills in cloud computing, experience in software delivery, and the ability to maintain customer relationships.
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Job Summary
The role involves end-to-end delivery of Private Cloud solutions including computing, storage, network, and AI technologies to ensure customer satisfaction.
Candidates will be responsible for after-sales operations such as system monitoring, fault handling, and providing support during major customer events.
The position requires understanding industry best practices to design low-cost, high-quality intelligent technical services while collaborating with product teams.
Matching Summary
Match Score: 75
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Tencent Music Entertainment Group is seeking a Senior Technical Support Engineer in Bangkok, Thailand, to facilitate the delivery and maintenance of their Private Cloud services. The ideal candidate should have strong technical skills in cloud computing, experience in software delivery, and the ability to maintain customer relationships.
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Skills & Requirements
Must-have
Private Cloud delivery and deployment
Linux system operation and maintenance
Kubernetes and container technologies
Fault troubleshooting and log analysis
Cross-regional project delivery experience
Nice-to-have
Alibaba Huawei VMware Oracle certifications
AI or automation practical skills
Mandarin or Thai language proficiency
Pre-sales technical support experience
Shell Python Golang programming skills
Key Requirements
Bachelor's degree in Computer Science or related field
More than 3 years of cloud computing delivery experience