Front Desk Agent (part Time)

Giants Ridge

Guntersville, AL, United States
Base: 13.00 usd hourly; bonus/equity: not specifie...
Check guests and vendors in and out
Handle reservations and switchboard
Strong customer service skills
The Front Desk Agent is responsible for performing all desk attendant functions, including checking guests and vendors in and out, managing reservations, and operating the switchboard

Job Summary

  • The Front Desk Agent is responsible for performing all desk attendant functions, including checking guests and vendors in and out, managing reservations, and operating the switchboard.
  • Key duties include registering guests, providing room rate quotes, up-selling when possible, and coordinating with the Housekeeping Department.
  • The role requires verifying charges, collecting payments, balancing cash, and responding to guest inquiries and complaints.

Matching Summary

The Front Desk Agent is responsible for performing all desk attendant functions, including checking guests and vendors in and out, managing reservations, and operating the switchboard.

Salary

Base: 13.00 USD Hourly; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Check guests and vendors in and out
  • Handle reservations and switchboard
  • Strong customer service skills
  • Manage phone activity and walk-in traffic
  • Verify charges and collect payment

Nice-to-have

  • Ability to arrange and coordinate schedules
  • Interact with a wide variety of people
  • Problem-solving abilities
  • Maintain awareness of safety issues

Key Requirements

  • Minimum 16 years of age
  • High School Diploma preferred
  • Clerical skills including typing and filing
  • Computer proficiency
  • Ability to undertake multiple tasks simultaneously

Work Rights

Not specified

Tailored Resume

Cover Letter