We’re shaping the future of work so teams can reach their potential and focus on what matters most
Job Summary
We’re shaping the future of work so teams can reach their potential and focus on what matters most.
The Implementation Team Lead oversees members of the team in order to help organize and prioritize work assignments, assist on client calls when needed, develop and update processes, and help manage escalated clients.
With Flex Work, we’re combining the best of both worlds: in-person time and remote.
Matching Summary
We’re shaping the future of work so teams can reach their potential and focus on what matters most.
Skills & Requirements
Must-have
Technical Project Implementation Team Management
SAAS product implementation
Enterprise client SAAS implementation
Client issue resolution and escalations
Process development and updates
Nice-to-have
Sun-drenched optimism and drive
Courageous collaborators
Curious minds
Empathy and shared enthusiasm
Bold ideas and genuine care
Key Requirements
+3 years experience as a team lead
+4 years hands-on SAAS implementation experience
Experience in SAAS company selling to enterprise clients globally
Ability to handle day-to-day work challenges confidently
Ability to interact professionally with diverse stakeholders