Financial Aid Professional I

University of Arkansas, Fayetteville

Fayetteville, Arkansas, USA
Base: $39,930.00; bonus/equity: not specified; ben...
Federal, state, and university policies
Student information system
Phone etiquette
The Financial Aid Professional I will assist to counsel students and parents over the phone by providing answers familiar with federal, state, and university policies and regulations

Job Summary

  • The Financial Aid Professional I will assist to counsel students and parents over the phone by providing answers familiar with federal, state, and university policies and regulations.
  • This position will have the opportunity to visit orientation sessions on campus to present information concerning financial aid procedures and assist in default management efforts.
  • The University of Arkansas offers a vibrant work environment and a workplace culture that promotes a healthy work-life balance, with a comprehensive benefits package including tuition waivers and retirement programs.

Matching Summary

The Financial Aid Professional I will assist to counsel students and parents over the phone by providing answers familiar with federal, state, and university policies and regulations.

Salary

Base: $39,930.00; Bonus/Equity: Not specified; Benefits: University contributions to health, dental, life and disability insurance, tuition waivers for employees and their families, 12 official holidays, immediate leave accrual, and a choice of retirement programs with university contributions ranging from 5 to 10% of employee salary.

Skills & Requirements

Must-have

  • Federal, state, and university policies
  • Student information system
  • Phone etiquette
  • Word processing, email, spreadsheets, database management

Nice-to-have

  • Team player
  • Detail-oriented
  • Harmonious working relationships

Key Requirements

  • Associate's degree equivalent
  • Bachelor's degree in business administration or related field preferred
  • Experience in professional office setting on college campus
  • Customer service experience in professional office setting
  • Legal authority to work in the United States

Work Rights

Proof of legal authority to work

Tailored Resume

Cover Letter