Helpdesk Executive

77

Pune, Maharashtra, India
Bachelor's degree required
3-5 years facility management experience
Customer-service orientation
The role involves providing call logging services and assigning unique identity numbers for all service requests and complaints

Job Summary

  • The role involves providing call logging services and assigning unique identity numbers for all service requests and complaints.
  • Candidates must prepare daily, weekly, and monthly reports on call status and assist Building Engineers in job card analysis.
  • The position requires supporting Health and Safety requirements and working closely with Invoicing SPOC and various facility teams.

Matching Summary

The role involves providing call logging services and assigning unique identity numbers for all service requests and complaints.

Skills & Requirements

Must-have

  • Bachelor's degree required
  • 3-5 years Facility Management experience
  • Customer-service orientation
  • Good written and oral communication skills

Nice-to-have

  • Experience in Helpdesk Operations
  • Use of ticketing tool
  • Positive attitude
  • Professional demeanor

Key Requirements

  • Bachelor's degree
  • Three to five years' experience in Facility or Property Management
  • On-site work in Pune, MH

Work Rights

Not specified

Tailored Resume

Cover Letter