Senior Pensions Administrator - Db Client Services

Mercer

Cork, Ireland
**
Defined benefit (db) scheme administration
Client relationship management
Regulatory deadlines
** Mercer is seeking a Senior Client Servicing Pensions Administrator with over five years of experience in Defined Benefit (DB) scheme administration to join their teams in Cork or Dublin. The role involves managing client relationships, mentoring junior staff, ensuring compliance, and driving process improvements within a collaborative environment. **

Job Summary

  • Manage a portfolio of premier Defined Benefit (DB) pension scheme clients as the primary day-to-day contact, delivering a consistent, high-quality service.
  • Mentor and develop junior members of the client service team through on-the-job coaching, and structured training.
  • Identify opportunities to streamline processes, reduce manual effort, improve controls and enhance client experience - drive implementation of agreed process improvements.

Matching Summary

Match Score: 75

** Mercer is seeking a Senior Client Servicing Pensions Administrator with over five years of experience in Defined Benefit (DB) scheme administration to join their teams in Cork or Dublin. The role involves managing client relationships, mentoring junior staff, ensuring compliance, and driving process improvements within a collaborative environment. **

Skills & Requirements

Must-have

  • Defined Benefit (DB) scheme administration
  • Client relationship management
  • Regulatory deadlines
  • Process improvement
  • Team collaboration

Nice-to-have

  • Positive and proactive attitude
  • Supportive team environment
  • Flexible approach to work

Key Requirements

  • Minimum of 5+ years' experience in defined benefit (DB) pension administration
  • Relevant industry qualifications (e.g., QFA, RPA, IIPM)
  • Excellent knowledge of pensions legislation and regulations applicable to DB schemes
  • Expert knowledge of public-sector scheme management

Work Rights

Not specified

Tailored Resume

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