Patient Care Coordinator - Ch Internal Medicine - Full Time - Days
Concord Hospital
Concord, US
Customer service ability
Medical office operations knowledge
Patient care facilitation
The Patient Care Coordinator is the primary access point for patients and their families, ensuring timely, efficient, and compassionate customer service
Job Summary
The Patient Care Coordinator is the primary access point for patients and their families, ensuring timely, efficient, and compassionate customer service.
Responsibilities include greeting and arriving patients, verifying insurance and demographic information, facilitating patient care between services, and maintaining medical records.
The role involves processing incoming calls, scheduling appointments, working reports, promoting patient enrollment, and distributing mail and faxes.
Matching Summary
The Patient Care Coordinator is the primary access point for patients and their families, ensuring timely, efficient, and compassionate customer service.