Bilingual Guest Services Agent (full-time)-hiring Event

Sofitel Sydney Wentworth

Ottawa, Canada
Base: $25.57ph; bonus/equity: not specified; benef...
On-site
Bilingual guest services
Front desk operations
Guest account settlement
Provide outstanding service to our internal and external guests

Job Summary

  • Provide outstanding service to our internal and external guests.
  • The company offers a wonderful company culture, food & beverage discounts, employee benefit cards, learning programs, and a comprehensive extended health benefits package.
  • Responsibilities include assisting with tour check-ins, generating reports, registering and checking out guests, and acting as an ambassador for the hotel.

Matching Summary

Provide outstanding service to our internal and external guests.

Salary

Base: $25.57/hour; Bonus/Equity: Not specified; Benefits: Comprehensive extended health benefits package

Skills & Requirements

Must-have

  • Bilingual guest services
  • Front desk operations
  • Guest account settlement
  • Crisis and emergency team
  • Handle cash accurately
  • Work in a busy environment

Nice-to-have

  • Positive and pleasant attitude
  • Strong team player
  • Detail oriented
  • Able to work alone
  • Active listener
  • Self-starter

Key Requirements

  • Fluent in both official languages
  • Previous Front Desk Agent experience
  • Computer literate with Opera Cloud, Outlook, Word and Excel
  • Ability to type 40 words per minute
  • Able to make decisions and take initiative

Work Rights

Not specified

Tailored Resume

Cover Letter