Technical Specialist

EML

Melbourne, Victoria, Australia
Fully remote
Src act technical guidance
Src act administration support
Technical advice and training
As a Technical Specialist, you will support the Case Management teams by providing up-to-date technical guidance and training specific to the Safety, Rehabilitation and Compensation Act 1988 (SRC Act), as well as assisting the team with their administration of the SRC Act and supporting recovery outcomes for employees

Job Summary

  • As a Technical Specialist, you will support the Case Management teams by providing up-to-date technical guidance and training specific to the Safety, Rehabilitation and Compensation Act 1988 (SRC Act), as well as assisting the team with their administration of the SRC Act and supporting recovery outcomes for employees.
  • Using your extensive knowledge of the SRC Act, you will coach and train team members and provide accurate, strategic advice in line with contract requirements and the SRC Act.
  • EML provides career opportunities and great employee benefits, including: A diverse and collaborative team culture like no other Flexibility to work from home to support work/life balance Comprehensive learning and development opportunities.

Matching Summary

As a Technical Specialist, you will support the Case Management teams by providing up-to-date technical guidance and training specific to the Safety, Rehabilitation and Compensation Act 1988 (SRC Act), as well as assisting the team with their administration of the SRC Act and supporting recovery outcomes for employees.

Skills & Requirements

Must-have

  • SRC Act technical guidance
  • SRC Act administration support
  • technical advice and training
  • dispute resolution and negotiation
  • risk management principles

Nice-to-have

  • customer-centric environment
  • learning culture
  • diverse and collaborative team
  • proactive claims management

Key Requirements

  • Strong experience administering SRC Act claims
  • Demonstrated ability in dispute resolution
  • Experience developing and conducting training
  • Workers compensation industry experience

Work Rights

Not specified

Tailored Resume

Cover Letter