It Service Delivery Technician

fcpersepolis.site

Base: not specified; bonus/equity: not specified; ...
Fully remote
Support it hardware and software
Troubleshoot and resolve issues
Windows 10/11, office 365
The primary purpose of this position is to support and maintain all IT hardware and software, including desktops, laptops, printers, mobile devices, phones, peripherals and client software

Job Summary

  • The primary purpose of this position is to support and maintain all IT hardware and software, including desktops, laptops, printers, mobile devices, phones, peripherals and client software.
  • Provides direct support to office, manufacturing and engineering environments in person, over the phone and via e-mail to local and remote Associates.
  • Our total rewards program is designed to attract, retain, and motivate associates to contribute to Integer’s success.

Matching Summary

The primary purpose of this position is to support and maintain all IT hardware and software, including desktops, laptops, printers, mobile devices, phones, peripherals and client software.

Salary

Base: Not specified; Bonus/Equity: Not specified; Benefits: Medical, dental, vision, disability, life insurance, adoption benefits, parental leave, 401(k) with company matching, 80 hours holidays, paid time off

Skills & Requirements

Must-have

  • Support IT hardware and software
  • Troubleshoot and resolve issues
  • Windows 10/11, Office 365
  • Active Directory user management
  • Client-side security software
  • Network printers and multi-function devices
  • Client-side networking troubleshooting

Nice-to-have

  • Adapt to rapid changes
  • Positive, customer support-focused attitude
  • Continuous improvement opportunities
  • Experience with Mac hardware and OS X
  • Experience with ERP and manufacturing

Key Requirements

  • Associate’s degree required
  • 0-3 years of experience
  • Related certifications preferred (MOS, MCTS, A+, ACMT, ITIL V3)
  • Experience supporting manufacturing and engineering companies preferred

Work Rights

Not specified

Tailored Resume

Cover Letter