Base: $28ph; bonus/equity: not specified; benefits...
Onsite
Customer care training lead
Organize, plan, document, execute training
Create, maintain, update training curriculum
Collectors is seeking a Senior Customer Care Training Lead for their PSA Customer Care team in Santa Ana, CA. The role involves overseeing training initiatives, developing educational materials, and ensuring consistent training practices for employees
Job Summary
Collectors is seeking a Senior Customer Care Training Lead to join the PSA Customer Care team and oversee training-related needs, including organizing, planning, documenting, and executing training sessions.
Key responsibilities include creating, maintaining, and updating the training curriculum, providing education for new and existing staff, and working with management to ensure content consistency.
Full-time employees are eligible for Health Insurance, a 401(K) Matching Plan, paid vacation, holiday pay, employee discounts, and additional benefits like fertility and educational assistance.
Matching Summary
Match Score: 85
Collectors is seeking a Senior Customer Care Training Lead for their PSA Customer Care team in Santa Ana, CA. The role involves overseeing training initiatives, developing educational materials, and ensuring consistent training practices for employees.
Salary
Base: $28/hour; Bonus/Equity: Not specified; Benefits: Health Insurance, 401(K) Matching Plan, Vacation, Holiday Pay, Employee Discounts, Fertility, Commuter, Educational Assistance