Customer Success Operations Associate

Workato

Alabang, Philippines
On-site
Intermediate sql knowledge
Experience with salesforce crm
Proficiency in workato automation platform
Workato is seeking a Customer Success Operations Associate to support its expanding team in Alabang, Philippines. The role focuses on enhancing operational efficiency for customer success teams while leveraging AI technologies and requires a solid foundation in analytics, SQL, and CRM systems

Job Summary

  • Workato delivers enterprise infrastructure for the agentic era, redefining iPaaS and helping enterprises unify data, applications, processes, and AI into a single, governed platform.
  • The role requires utilizing OpenAI/Claude extensively to modernize day-to-day operations and becoming proficient in the Workato platform to build new automations.
  • The company fosters a flexible, trust-oriented culture that empowers everyone to take full ownership of their roles while balancing productivity with self-care.

Matching Summary

Match Score: 85

Workato is seeking a Customer Success Operations Associate to support its expanding team in Alabang, Philippines. The role focuses on enhancing operational efficiency for customer success teams while leveraging AI technologies and requires a solid foundation in analytics, SQL, and CRM systems.

Skills & Requirements

Must-have

  • Intermediate SQL knowledge
  • Experience with Salesforce CRM
  • Proficiency in Workato automation platform
  • Strong quantitative and analytics capabilities
  • Advanced AI prompting skills

Nice-to-have

  • Self-starter with project ownership drive
  • Creative problem-solving abilities
  • Exceptional attention to detail
  • High energy and enthusiasm
  • Cross-group collaboration skills

Key Requirements

  • Bachelor's degree required
  • Commitment to a 12-month role duration

Work Rights

Not specified

Tailored Resume

Cover Letter