Regional Multinational Service Delivery Manager – Latin America And The Caribbean (lac)

AIG Europe Ltd

**
5 years operational experience in financial services
Experience managing service oriented operational environment
Knowledge of commercial and personal insurance regulations
** AIG Europe Ltd is seeking a Regional Multinational Service Delivery Manager for the Latin America and Caribbean region to enhance operational efficiencies and customer service within the Multinational insurance sector. The role involves managing service delivery, improving processes, and fostering collaboration among various stakeholders. **

Job Summary

  • The Regional Multinational Service Delivery Manager will implement the MN Business Model and ensure service expectations are met across Latin America and the Caribbean.
  • This role requires coordinating servicing efforts for Producing Offices, Issuing Offices, and Network Partners while navigating complex reinsurance and regulatory environments.
  • AIG offers a comprehensive Total Rewards Program focused on health, wellbeing, financial security, and professional development for its team members.

Matching Summary

Match Score: 75

** AIG Europe Ltd is seeking a Regional Multinational Service Delivery Manager for the Latin America and Caribbean region to enhance operational efficiencies and customer service within the Multinational insurance sector. The role involves managing service delivery, improving processes, and fostering collaboration among various stakeholders. **

Skills & Requirements

Must-have

  • 5 years operational experience in financial services
  • Experience managing service oriented operational environment
  • Knowledge of Commercial and Personal Insurance regulations
  • Proven background in multinational and Captive Fronting programs
  • Proficiency in strategic leadership and change management

Nice-to-have

  • Thought leadership strategy development
  • Experience with Power BI and Qlickview platforms
  • Ability to negotiate complex international agreements
  • Strong interpersonal and coaching skills
  • Project management expertise in global contexts

Key Requirements

  • Minimum 5 years of operational experience in financial services or insurance
  • Intimate knowledge of regulatory and processing requirements for multinational programs
  • Demonstrated proficiency in analytical, strategic, and customer service skills

Work Rights

Not specified

Tailored Resume

Cover Letter