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KONE Bulgaria is seeking a Sell to Cash Operations Manager in Bratislava to lead and improve core business processes related to service contracts, customer data management, and billing. The ideal candidate will have over five years of leadership experience, a strategic mindset, and a proven track record in process development and stakeholder engagement.
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Job Summary
You’ll play a pivotal role in delivering efficiency, top-quality service, and a positive user experience across the Sell to Cash process with focus on Service Contracts Management, Customer Master Data Management & Billing processes.
KONE offers a base salary starting at €3,850/month (gross), annual performance bonus, an international environment with global training, coaching, mentoring opportunities, and an attractive benefits package.
At KONE, employee engagement, sustainability, ethical business practices, and a collaborative working culture are key focus areas to support career and personal goals.
Matching Summary
Match Score: 75
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KONE Bulgaria is seeking a Sell to Cash Operations Manager in Bratislava to lead and improve core business processes related to service contracts, customer data management, and billing. The ideal candidate will have over five years of leadership experience, a strategic mindset, and a proven track record in process development and stakeholder engagement.
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Salary
Base: €3,850/month gross; Bonus/Equity: Annual performance bonus; Benefits: Attractive benefits package and global training opportunities
Skills & Requirements
Must-have
Sell to Cash process expertise
Service Contract Management
Customer Master Data Management
Billing process management
LEAN process improvement
Senior stakeholder collaboration
Team leadership and coaching
Nice-to-have
International matrix organization experience
Data-driven decision making
Change management skills
Operational excellence culture
Customer and business-oriented mindset
Strategic thinking
Ambition for growth
Key Requirements
5+ years leadership/management experience
Experience in international matrix or GBS environment
Proven process development and change management
University degree preferably in Business Administration