Senior Associate Global Service Desk

Owens & Minor

India
Fully remote
First contact support
Incident management
24x7 support organization
Owens & Minor is a critical part of the healthcare process

Job Summary

  • Owens & Minor is a critical part of the healthcare process.
  • The Senior Service Desk Associate will manage incoming requests and provide effective resolutions.
  • The company values customer service orientation and teamwork.

Matching Summary

Owens & Minor is a critical part of the healthcare process.

Skills & Requirements

Must-have

  • First contact support
  • Incident management
  • 24x7 support organization

Nice-to-have

  • Customer friendly mindset
  • Team-oriented environment
  • Proven analytical abilities

Key Requirements

  • Minimum 2 years relevant experience
  • High school diploma or equivalent
  • Exceptional customer service orientation

Work Rights

Not specified

Tailored Resume

Cover Letter