Technical Program Manager, Gen Ai Operations Planning

Scale

San Francisco, CA, US
Base: $151,200 - $189,000 usd; bonus/equity: equit...
On-site
Demand forecasting and production planning
Staffing and resource budget management
Opportunity ingest and workflow execution
This role sits at the intersection of Engagement Management, GenAI Delivery, GTM, and Growth Ops to reduce friction between customer requirements and delivery

Job Summary

  • This role sits at the intersection of Engagement Management, GenAI Delivery, GTM, and Growth Ops to reduce friction between customer requirements and delivery.
  • The successful candidate will own program-level planning, validate staffing requests, and ensure revenue-generating opportunities move through the ingest workflow accurately.
  • Scale provides comprehensive health, dental, vision coverage, retirement benefits, a learning stipend, and generous PTO alongside competitive equity compensation.

Matching Summary

This role sits at the intersection of Engagement Management, GenAI Delivery, GTM, and Growth Ops to reduce friction between customer requirements and delivery.

Salary

Base: $151,200 - $189,000 USD; Bonus/Equity: Equity grant subject to Board approval; Benefits: Comprehensive health, dental, vision, retirement, learning stipend, PTO

Skills & Requirements

Must-have

  • Demand forecasting and production planning
  • Staffing and resource budget management
  • Opportunity ingest and workflow execution
  • Stakeholder management across GTM and Delivery
  • Systems enablement and process documentation

Nice-to-have

  • Analytics literacy and data-driven decision making
  • Deep account knowledge and relationship building
  • Experience with Linear and Airtable tools
  • Ability to stress-test staffing scenarios
  • Strong operational rigor and audit capabilities

Key Requirements

  • Program management experience in operations or delivery
  • Proficiency in demand forecasting and capacity planning
  • Strong analytical skills for financial and staffing analysis
  • Experience managing cross-functional stakeholder relationships

Work Rights

Not specified

Tailored Resume

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